Our Expectation of
our Clients

Please attend your scheduled sessions as planned. If you are unable to attend
a session, kindly notify me with at least 24 hours notice via phone, email or text message.
Please take some time to reflect on your previous sessions and any progress you may have made since the last one. This will help you identify

Limits of Confidentiality

All conversations we have during our sessions are kept confidential, and I will not
disclose any information about you to anyone without your permission. However,
there are some limits to confidentiality.

Under the Privacy Act 1993, I am required to disclose information about you if I believe that you pose a serious risk to yourself or others. In such cases, I will consult with my supervisor (your name will be kept confidential) before disclosing any information, and I will inform you of my intentions to do so.
Other individuals who may have access to your information include your ACC ISSC Case Manager and individuals who will assess your eligibility for funding for counselling. However, all of these parties are bound by the Privacy Act 1993 and are required to keep your information safe and confidential.

Report Writing

Throughout the ACC-ISSC counselling process, I am required to write and submit reports to ACC to monitor your progress and assess claims. Before submitting any report, I will provide you with a copy to ensure accuracy and to address any concerns or discrepancies you may have noticed. If you identify any errors or inaccuracies in the report, please bring them to my attention so that I can make the necessary amendments.

Fee Structure

This service is fully funded by ACC, and there will be no charges incurred by you. The decision about your entitlement will be based on your preferred treatment options and any evaluations or assessments that may be required.

Sessions

Each session is scheduled for 50 minutes, and we can agree to meet either weekly or fortnightly based on your preference. If you decide to end the counselling process, you may do so at any time, but I request that we meet for at least one final session. This is necessary to ensure a proper closure to our therapeutic relationship, evaluate the progress made, and recommend alternative support or referrals if needed. The final session is also an opportunity for you to reflect on the outcomes of the counselling and provide feedback. If you require extra support outside of our scheduled sessions, I will do my best to accommodate your needs based on my availability. Please feel free to contact me during normal work hours via email or phone, and I will respond as soon as I am able. If I am unavailable, please leave a message, and I will get back to you as soon as possible. However, in the case of a crisis situation, it is important that you seek immediate help from the appropriate public crisis services, such as Lifeline (0800 543 354), Need to talk 1737 (1737), or your local Community Mental Health Team. For the Wairarapa, Hutt Valley, and Capital & Coast regions, the Community Mental Health Team is Te Haika, and they can be reached at 0800 745 477

Cancellations/Changes to Appointments

In the event that you need to cancel or reschedule your appointment, kindly provide
a notice of at least 24 hours. This would give us ample time to arrange for an
alternative time or offer the session to another client.

Complaints

As a registered counsellor with NZAC (New Zealand Association of Counsellors)
and a registered addiction practitioner with DAPAANZ (Drug and Alcohol
Practitioners’ Association Aotearoa–New Zealand), I adhere to their respective
Codes of Ethics and Complaints Procedures.

If you have any concerns or complaints, please bring them to my attention in the
first instance. I take all complaints seriously and will work with you to address any
issues.


If you feel that your concerns have not been adequately addressed, you may choose
to lodge a complaint with either or both of the professional bodies mentioned
above.

Individual Counselling

Participating in individual counselling sessions can be an incredibly
rewarding investment. You have the ability to choose what aspects of your life you want to work on and make positive changes.

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Relationships Counselling

Relationship counselling is a type of therapy that is designed to help individuals and couples improve their relationships. It is also sometimes referred to as couples therapy or marriage counselling.

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The primary goal of relationship counselling is to help individuals and couples develop a better understanding of themselves and their partners, and to learn effective strategies for resolving conflicts and improving communication.

★★★★★ 4/5

Relationship counselling can address a wide range of issues, including communication problems, conflicts over finances or parenting styles, infidelity, sexual difficulties, and differences in values or goals. It can also help couples who are struggling with issues related to addiction, mental health, or other life stressors.

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Through relationship counselling, couples can gain a deeper understanding of each other& needs, build trust and intimacy, and develop more effective strategies for resolving conflicts and strengthening their relationship. It can be a valuable resource for couples who want to improve their relationship and are committed to working together to achieve their goals.

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Online Sessions

Online counselling, also known as e-counselling or virtual counselling, refers to the practice of providing professional counselling services to individuals through digital communication technologies such as phone calls, video conferencing, or messaging. This allows people to receive support and guidance from licensed therapists or counsellors remotely, without the need for in-person meetings. Online counselling can be helpful for those who may not have access to traditional face-to-face counselling or prefer the convenience and anonymity of receiving therapy from the comfort of their own home.

Autism

What is an autism spectrum disorder (ASD)?

Autism Spectrum Disorder (ASD) is classified as a neurodevelopmental condition that affects individuals in various ways. People with ASD may exhibit distinct learning styles, motor patterns, and attentional abilities. The reason it is referred to as a “spectrum” disorder is due to the broad range of symptoms and their intensity experienced by individuals. ASD does not discriminate based on gender, race, ethnicity, or economic background, as it can be diagnosed in individuals from all walks of life. While ASD is a lifelong condition, there are interventions and services available that can enhance an individual’s symptoms and improve their day-to-day functioning.
Counselling for people affected by autism is a type of therapy that is designed to help individuals with autism and their families better understand and cope with the challenges of living with autism. Autism is a complex developmental disorder that affects communication, social interaction, and behaviour. Counselling can help individuals with autism and their families to manage the challenges of living with this condition and to develop strategies for improving their quality of life. There are several different types of counselling that may be helpful for individuals with autism and their families. These may include:

Behavioural Therapy

This type of therapy focuses on modifying behaviour by using positive reinforcement and other techniques to promote positive behaviours and reduce negative behaviours.

Cognitive Behavioural Therapy

This type of therapy focuses on helping individuals to identify negative thoughts and behaviours and to replace them with positive thoughts and behaviours.

Social Skills Training

This type of therapy is designed to help individuals with autism improve their social skills and communication abilities.

Family Therapy

This type of therapy focuses on helping families to better understand and cope with the challenges of living with autism.

Play Therapy

This type of therapy uses play to help children with autism develop social skills, communication skills, and other important skills..

Autism

Counselling for people affected by autism can be a valuable resource for individuals and families who are living with this condition. By working with a trained therapist, individuals with autism and their families can learn effective strategies for managing the challenges of living with autism and can develop a stronger, more supportive family dynamic.